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Data Retention

We retain user data only for as long as needed to provide the Silence and Self app services, support users, comply with legal obligations, and maintain app security.

Account and profile information, including name, email address, phone number, city, login details, practice history, private reflections, and saved notes, is retained while the user account remains active.

Users may request deletion of their account and associated personal data through the app or by contacting us through the support details listed in this policy. After a deletion request is verified, we delete or anonymise the user’s personal data within 30 days, except where we are required to retain limited records for legal, security, fraud-prevention, tax, accounting, or dispute-resolution purposes.

Workshop enquiries, support requests, and related communication records may be retained for up to 3 years so that we can respond to users, manage workshop participation, and maintain business records, unless deletion is requested earlier and retention is not legally required.

Temporary technical logs, security records, and backup copies may be retained for up to 90 days before being deleted or overwritten through routine system processes.

We do not retain user data longer than necessary for the purposes described in this Privacy Policy.